T&C Networker Meeting – 22nd July 2021

On Thursday 22nd 2021 ClearStep Consulting will be hosting a T&C Networker meeting for T&C/L&D professionals across the industry.

Items on the agenda include:

  • The FCA Consumer Duty consultation paper – what are the gaps and priorities for firms in taking this forward?
  • Vulnerable Customers – update on progress and challenges
  • SM&CR – the opportunity to benchmark approach
  • 3 lines of defence – how does this work in relation to colleague competency?

If you are interested in attending please drop us an email at info@clearstepconsulting.co.uk.