FCA publishes consultation paper on their approach to regulating the Funeral Plans sector

On the 2nd March 2021 the FCA published Consultation Paper 21/4 on their proposed approach to regulating the Funeral Plans sector.

For those with an interest in Training & Competence the proposals are pretty much as expected – firms need to demonstrate their employees have the appropriate knowledge and competence, are of good repute and a minimum of 15 hours training and development is undertaken per year.

Firms affected should not underestimate the timelines required to define their customer journey, design, and deliver the associated training, as well as developing their people policies and frameworks accordingly.

Find out more here: https://www.fca.org.uk/publication/consultation/cp21-4.pdf

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